Terms of Sale

Full payment, including shipping and handling, is required in advance. Production on orders will not begin until final artwork and payment are received. All sales are FINAL! No refunds will be given once your order has been approved to print. We accept cashiers checks and all major credit cards. There will be a $35 service fee assessed for any credit card chargeback's. No sales tax is charged on orders for customers residing outside of the state of Oklahoma. Sales tax of 8.25% will apply to all in-state customers. If you are tax exempt, you must provide a tax exemption letter before order will be shipped.

CLS Plasticard Custom Card Pricing

TESLIN/CMYK: 4/1, 300DPI or Vectored art, (No PMS matching available)

Please add .20¢ per card for back color printing.
                 
PVC/THERMAL/CMYK: 4/1, Original 300 DPI Artwork (No PMS matching available)

Please add .06¢ per card for each additional back color
Please subtract .02¢ per card for each color under 4 on front

PVC/SCREEN-PRINT: 1/0, Original Vectored Artwork (PMS matching available)

Please add .06¢ per card for each additional color on front and back.
$25 screen charge per color (each side).
$35 PMS coloring matching charge per PMS color.

COLORED PVC: Please add .05¢ per card for stock colored pvc cards (i.e. gold, silver, bronze & black).

ADDITIONAL DATA: Add .10¢ per card for each
Magnetic Stripe, Encoding, Barcode, Signature Panel, Sequential or Random Numbering, Scratch-Off Panel, Foil, Holes or Customer Information.

RUSH OPTIONS: up-charge on price of cards only. Express Shipping required.

Pricing does not include our $25 set-up fee.
In-house graphic design is a min $100 fee.
Min order is 100.

Artwork and Proofs

All files submitted must be in a Photoshop or illustrator 9.0 or below format. We do not support Mac or Quark files. Files can be flattened if “print-ready”. CLS Plasticard is not responsible for any wrong dates or misspelled words on artwork submitted by customer or at time of final proof approval. We provide proofs to our customers of the finished design/layout or supplied artwork to check for correct spelling, dates, addresses, phone numbers, content and punctuation. Please be advised that most color monitors are different which means the colors on your card when printed may differ from what you see on screen. Proofs provided to you via computer are NOT for color matching. Once “final” approval has been given and cards have gone to production, no changes to the artwork may be made. If cards have not gone into production, changes can be made but production time will not begin until the new approval date. We will NOT print without proof approval! CLS Plasticard does not and is not responsible for contacting point of sales systems regarding magnetic stripe or bar-coding information. All bar-coding, magnetic stripe information and final proof approvals must be submitted in a written form. Any complaints must be brought forth within 24hrs of receiving your product. We maintain the right to judge what a “printing” error or defect is.

If you do not currently have artwork and we will be designing your card for you please:

• Provide large, high-resolution logos to insure the highest quality.
• Images need to be 300 dpi (dots per inch) or greater.
• Minimum art charge is $100, which includes 2 revisions at no additional charge. Subsequent revisions will be charged at $25 per revision.

If submitting a complete, pre-produced layout, your design must meet the following requirements: (we do not support Mac files).

Teslin:

The layout should be sized to 91mm wide x 60mm high x 300 dpi (dots per inch) with all text within a 3/16” boarder to allow for cropping.

Thermal:

(full color process) the layout should be sized to 3 3/8” x 2 1/8” x 300 dpi (dots per inch).

For best results please send you original artwork in a layered file. However, a flattened file can be used if “print-ready” and saved in CMYK format as a high quality JPEG, TIFF, PDF, or PSD. A minimum $35 set-up fee will apply for “print-ready” artwork. That fee includes setting up your account and providing a digital proof for you to approve. You do have the option to take a “live teslin or thermal proof” sent to you via UPS next day letter for and additional $25 shipping fee. Another fee may be assessed for each revision that is made if another proof is required do to original artwork “error” (i.e.: spelling or text change by customer).

Screen Print:

The layout should be sized to 3 3/8” x 2 1/8”For best results please send your original artwork in a layered file. Original screen print artwork must be created in Illustrator 9.0 or below to insure that it is vectored. A minimum $25 set-up fee will apply for “print-ready” artwork. That fee includes setting up your account and providing a digital proof for you to approve. If you require a “live screen print proof” there will be an additional $100 proofing fee due to production of said card. Another fee may be assessed for each revision that is made if another proof is required do to original artwork “error” (i.e.: spelling or text change by customer).

Turnaround/Production Time

After payment in full is received, a digital proof will be provided within 3-4 days. If artwork is not presented at time of payment turnaround will not begin until “print-ready” artwork is received. Once we have final proof approval production time during peak season is 7-10 business days from proof approval to ship date. Production time during non-peak season is 5-7 business days from proof approval to ship date. Any proof approval received after 5 p.m Central Standard Time will start production time the following business day. Production time does not include ship time. Please assume 2-5 days for ground shipping depending on location. Weekends and holidays do not count when estimating shipping time. Rush production options are available by request. There is a 3-day rush option, cards will print and ship 3 days after final written proof approval, which is a 30% up-charge of the price of your cards. There is a minimum 3-day rush up-charge of $50. There is a 1-day rush option, cards will print and ship 1 day after final written proof approval, which is a 50% up-charge of the price of your cards. There is a minimum 1-day rush up-charge of $100. Express shipping is REQUIRED on rush jobs!

We ship any where in the USA and Canada via UPS. All orders are shipped FOB shipper, therefore CLS Plasticard cannot be held responsible for delays in shipping once package has been received by UPS. Once your package leaves our facility, it becomes your property. Estimated arrival dates are not guaranteed. Your order can arrive late because of such things as unforeseen delays, the breakdown of equipment and inclement weather. Postage will not be refunded for any of these reasons. CLS Plasticard is not responsible for contacting UPS if your package does not arrive on time due to any of these reasons. We only ship UPS! We will not use a customer FedEx or DHL account. Your shipping options include: Next Day Air Early A.M, Next Day Air, Next Day Air Saver, 2nd Day Air Early A.M, 2nd Day Air, 3 Day Select or Ground.